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Through API integration, you can access Jira Service Management Compass services to create alerts and configure users, on-call schedules, and teams for third-party applications.
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A default API integration comes with your Jira Service Management Compass account. You can use this integration to configure users as well as alerts. However, we recommend adding a separate API Integration for each of your monitoring systems.
Jira Service Management Compass has the built-in capability to integrate with many management systems, making the configuration easier. Before using API Integration, check our current list of supported applications; if you can’t find what you’re looking for, contact us.
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If you're using the Free or Standard plan in Jira Service ManagementCompass, you can only add this integration from your team’s operations page. To access the feature through Adding an integration from your team’s operations page makes your team the owner of the integration. This means Jira Service Management Compass only assigns the alerts received through this integration to your team. |
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Learn more about integration settings.