Compass is an alert and notification management solution complementary to Amazon SES. With this integration, Compass alerts are created for Amazon SES Bounce and Complaint notifications.
What does the integration offer?
Use the Amazon SES integration to forward Amazon SES Bounce and Complaint notifications to Compass. Compass determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iOS & Android push notifications, and escalates alerts until they are acknowledged or closed.
How does the integration work?
When Amazon SES receives a bounce or complaint message, an alert is automatically created in Compass through the integration.
Set up the integration
Amazon SES is an API-based integration. Setting it up involves the following steps:
Add an Amazon SES integration in Compass
Configure the integration in Amazon SES
Add an Amazon SES integration
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Bidirectional integrations aren’t supported in Free and Standard plans. All the other integrations are supported at a team level in Free and Standard; however, for their outgoing part to work, you need to upgrade to a higher plan. To add any integration at a site level through Adding an integration from your team’s operations page makes your team the owner of the integration. This means Compass only assigns the alerts received through this integration to your team. |
To add an Amazon SES integration in Compass, complete the following steps:
Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “Amazon SES”.
On the next screen, enter aname for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
Select Continue.
The integration is saved at this point.Expand the Steps to configure the integration section and copy the integration URL, which includes Compass endpoint and the API key.
You will use this URL while configuring the integration in Amazon SES later.Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
Configure the integration in Amazon SES
To configure the integration in Amazon SES, complete the following steps:
Create an SNS topic. Find out how to get started with Amazon SNS.
Add an HTTPS subscription to your topic with the URL you copied while adding the integration in Compass as the endpoint. Find out how to add an HTTPS subscription. If the configuration is successful, a confirmation alert is created in Compass.
Configure Amazon SNS notifications for Amazon SES. Find out how to configure Amazon SNS notifications for Amazon SES.
On the Edit Notification Configuration page, select the SNS topic you created in Step 1.
Select Save Config.