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To add notification forwarding rules from the web:
From the top right of your screen, select Your profile and settings > Personal Jira settings.
Open the Alert notifications tabGo to Compass settings > Alert notifications.
Go to the Notification forwarding section.
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Alert notifications created have a custom “Confirm” action - it doesn’t affect how your forwarding rules work. However, you can use it as a symbolic agreement, or to handle callback data through Jira Edge Connector (JEC) or Webhook Integrations such as adding comments to an alert.
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Notification forwarding rules help you forward all your alert notifications to another one on the team over a specified timeframe (spanning multiple on-call schedules if applicable). Schedule overrides however apply to your alert notifications that are triggered during a select on-call schedule only.
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