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Add a Semetext SPM integration

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Bidirectional integrations aren’t In this release, only incoming integrations are fully supported in the Standard plan. All the other integrations are supported , at a team level in Standard.If you're using the Standard plan in Compass, you . To use outgoing integrations or the outgoing part of bidirectional integrations, upgrade to a higher subscription plan. There may be restrictions on how you can create and apply integration rules as well.

You can add this integration only from your team’s operations page. Adding an integration from your team’s operations page makes your team the owner of the integration. This means Compass only assigns the alerts received through this integration to your team.

To add an SPM integration in Jira Service Management:

  1. Go to your team’s operations page.

  2. On the left navigation panel, select Integrations and then Add integration.

  3. Run a search and select “SPM”.

  4. On the next screen, enter aname for the integration.

  5. Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.

  6. Select Continue.
    The integration is saved at this point.

  7. Expand the Steps to configure the integration section and copy the API key.
    You will use this key while configuring the integration in SPM later.

  8. Select Turn on integration.
    The rules you create for the integration will work only if you turn on the integration.

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