| Info |
|---|
To know more about the Operations global admin role, please refer this page |
Teams are built up of users. A user can be a member of multiple teams. Even users that don't have a Compass license can be a member of a team that’s equipped to manage operations. Such users should be first invited to Compass. Members may also be given specific roles on a team.
...
Team admin and User are the two predefined member roles that Compass provides for your team. The following table lists the associated permissions for each role:
Activity | Team admin | User |
|---|---|---|
Add or remove team members | ✔ |
|
Create/Edit/Delete routing rules of the team | ✔ |
|
Create/Edit/Delete escalations for the team | ✔ |
|
Create/Edit/Delete schedules for the team | ✔ |
|
Create/Edit/Delete integrations for the team | ✔ |
|
Access team's dashboard | ✔ | ✔ |
Access escalations, schedules and integrations of the team | ✔ | ✔ |
Access all alerts assigned to the team | ✔ | ✔ |
Integrations and on-call pages | ✔ | ✔ |
When a team admin that does not have an Edit configuration permission at a site level adds an escalation, schedule, or integration, the configuration is automatically assigned to the team they are admin for. Non-admin users typically only have read-only permissions on these pages.