Jira Service Management Compass provides string processing methods to parse incoming emails in email to alert rules, automation, etc.
Jira Service Management Compass email rules allow processing these emails, extracting information from email data, assign to appropriate alert fields, and take the appropriate action (create, acknowledge, close, etc.) To extract data from incoming emails, Jira Service Management Compass provides string processing methods. The following methods are currently supported:
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extract(regular expression): returns part of the string that matches the parenthesized section of the regular expression.{{ message.extract(/Host: (\S+)/) }}Learn more about the extract method.
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Regex match operations has 10 seconds timeout limit. If it takes more than 10 seconds, it returns |
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