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Through API integration, you can access Jira Service Management Compass services to create alerts and configure users, on-call schedules, and teams for third-party applications.
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A default API integration comes with your Jira Service Management Compass account. You can use this integration to configure users as well as alerts. However, we recommend adding a separate API Integration for each of your monitoring systems.
Jira Service Management Compass has the built-in capability to integrate with many management systems, making the configuration easier. Before using API Integration, check our current list of supported applications; if you can’t find what you’re looking for, contact us.
Set up the integration
Add API Integration
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If you're using the Free or Standard plan in Jira Service Management, you can only add this integration In this release, only incoming integrations are fully supported in the Standard plan, at a team level. To use outgoing integrations or the outgoing part of bidirectional integrations, upgrade to a higher subscription plan. There may be restrictions on how you can create and apply integration rules as well. You can add this integration only from your team’s operations page. To access the feature through |
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Dynamic properties (custom priority, payload, URL, and headers) are unavailable for API integrations. |
Learn more about integration settings.