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What does the integration offer?

Compass has a webhook integration with AlertSite UXM. Use the integration to send AlertSite UXM incidents to Compass's API with detailed information. Compass acts as a dispatcher for AlertSite UXM alerts, determines the right people to notify based on on-call schedules– schedules, notifies via email, text messages (SMS), phone calls and iPhone & and Android push notifications, and escalates alerts until the alert is acknowledged or closed.

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Add an AlertSite UXM integration

Info

Bidirectional integrations aren’t In this release, only incoming integrations are fully supported in Free and Standard plans. All the other integrations are supported the Standard plan, at a team level in Free and Standard; however, for their outgoing part to work, you need to . To use outgoing integrations or the outgoing part of bidirectional integrations, upgrade to a higher plan. To add any integration at a site level through Settings (gear icon) > Products (under JIRA SETTINGS) > OPERATIONS, you need to be either on Premium or Enterprise.subscription plan. There may be restrictions on how you can create and apply integration rules as well.

You can add this integration only from your team’s operations page. Adding an integration from your team’s operations page makes your team the owner of the integration. This means Compass only assigns the alerts received through this integration to your team.

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