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This article highlights a new alerting feature that's natively available in Compass and is gradually rolling out to some customers. It may not yet be visible or available on your site. |
Audit logs are a summary of all the activities associated with an integration that help team admins troubleshoot issues.
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IDs of and information about alerts, incidents, integrations
Time stamps, timezones
Details of action taken. For example, responder added, alert acknowledged, etc.
Integration properties
User profile information such as email, public name, full name, etc., as per the user’s profile visibility settings.
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The organization admins, Jira admins, and team admins can view all the audit log information as they have access to integrations' logs, including APIs and downloads. |
Following is a detailed audit log entry in JSON format:<screenshot>
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{
"_internalDetails":
{
"incident-raw-id":"8b75f063-937c-4277-80d4-86d4b301ce27",
"incident-alert-type":"Associated"
},
"note":"null",
"snoozedUntil":"null",
"ownerFullName":"null",
"acknowledged":"false",
"isCustomAction":"false",
"integrationName":"Another sync",
"description":"",
"source":"xyz@mytest.com",
"_extraProperties":{
"incident-alert-type":"Associated"
},
"-oldTags":[],
"tinyId":"803",
"alias":"5d3973e2-ebcd-4ef9-9cee-4ce0e2ee93e3-1688164225746",
"action":"AddDetails",
"id":"5d3973e2-ebcd-4ef9-9cee-4ce0e2ee93e3-1688164225746",
"-customActions":[],
"owner":"",
"eventId":"b3dee76d-a50e-4f4a-b672-adbacadbf49e",
"_parsedData":{
"custom":"false",
"_oldAlert":{
"owner":"",
"_internalDetails":{
"incident-raw-id":"8b75f063-937c-4277-80d4-86d4b301ce27",
"incident-alert-type":"Associated"
},
"closedBy":"",
"acknowledged":"false",
"-actions":[],
"count":"1",
"acknowledgedBy":"",
"source":"xyz@mytest.com",
"_details":{"incident-alert-type":"Associated"
},
"message":"This is a high priority alert",
"priority":"P2",
"snoozed":"false",
"seen":"false",
"-responders":[],
"-tags":[],
"lastAcknowledgeTime":"0",
"entity":"",
"lastOccurredAt":"2023-06-30T22:30:25.746Z",
"status":"open",
"updatedAt":"1688164230672000070"
},
"_newAlert":{
"owner":"",
"_internalDetails":{
"incident-raw-id":"8b75f063-937c-4277-80d4-86d4b301ce27",
"incident-alert-type":"Associated"
},
"closedBy":"",
"acknowledged":"false",
"-actions":[],
"count":"1",
"acknowledgedBy":"",
"source":"xyz@mytest.com",
"_details":{
"incident-alert-type":"Associated"
},
"message":"This is a high priority alert",
"priority":"P2",
"snoozed":"false",
"seen":"false",
"-responders":[],
"-tags":[],
"lastAcknowledgeTime":"0",
"entity":"",
"lastOccurredAt":"2023-06-30T22:30:25.746Z",
"status":"open",
"updatedAt":"1688164230757318015"
},
"eventTime":"2023-06-30T22:30:30.764Z",
"action":"AddDetails",
"_source":{
"sourceType":"incident",
"domain":"incident",
"type":"request",
"configType":"incident"
},
"_customer":{
"cloudId":"336fac08-6a32-4272-86a4-8dd71505d33b",
"name":"jsmops.env",
"timeZone":"Europe/Sofia",
"id":"7471af39-b2fd-4296-a7f1-c51dd4a6bd85",
"locale":"en_US",
"activationId":"28467559-c62f-443d-9877-c4879fb7649b"
},
"_metadata":{
"createdAt":"2023-06-30T22:30:25.746Z",
"tinyId":"803",
"closeTime":"-1",
"alias":"5d3973e2-ebcd-4ef9-9cee-4ce0e2ee93e3-1688164225746",
"description":"",
"id":"5d3973e2-ebcd-4ef9-9cee-4ce0e2ee93e3-1688164225746",
"_integration":{"id":"0e0b127f-a89a-46eb-831a-b7c1bae17605",
"type":"API"
},
"ownerTeamId":"",
"-customActions":[]
},
"actionOwnerDisplay":"System",
"timestamp":"2023-06-30T22:30:30.764Z"
},
"-newlyAddedTags":[],
"oldPriority":"P2",
"integrationId":"6e422287-b320-4a37-90c7-44ba50f67ad5",
"_details":{
"incident-alert-type":"Associated"
},
"message":"This is a high priority alert",
"priority":"P2",
"_actionSource":{
"sourceType":"incident",
"domain":"incident",
"type":"request",
"configType":"incident"
},
"-responders":[],
"-tags":[],
"actionOwnerDisplay":"System",
"-removedTags":[],
"status":"open"
} |
Search and filter the audit log
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