Info |
---|
Operations is a feature only available in Compass Standard and Compass Premium editions. |
You can manage the member roles in Operations at two levels:
Global level
Operations global admin
User
Custom (only available in Premium and Enterprise)
Team level
Team admin
User
Custom (only available in Premium and Enterprise)
The following section describes each role.
...
An Operations global admin is a user who configures all the operations-related settings at the global level. This role provides all administrative privileges specifically for Operations capabilities for all teams on your site, setting it apart from the Compass Product admin role for the Jira administration.
Only a Product admin and an Operations global admin can assign this role to other users. Read more about the Operations global admin role.
...
A user who has the role of a team admin can manage any settings, configuration (schedule configuration, integration setup, etc.), and other users in the team. Anyone on the team can be a team admin—the admin - the role assignment can happen either when you’re setting up operations/alerting for your team (for example, you can make someone with access to Compass a team admin at this step itself) or afterward.
If you are a:
Compass Product admin for Jira administration and added to a team, you automatically become a team admin.
Compass Product admin for Jira administration but not a member of a team, you can still configure a team's operations. However, you don’t have permission to manage the members of that team.
...
Custom roles are a way to customize the capabilities of the users in a team that handles operations by granting or revoking the permissions of your choice. Custom user roles are only available in the Premium and Enterprise plans of Jira Service ManagementCompass Premium. Read more about custom roles.
...