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This article highlights a new alerting feature that's natively available in Compass and is gradually rolling out to some customers. It may not yet be visible or available on your site. |
A new analytics experience is on the way
We’re starting the roll-out of a redesigned analytics experience with better performance and versatile visualization of your data. It includes a complete redesign of the visual components to look and work better.
You’ll automatically get the new analytics experience, but it may take a while as it’s being rolled-out over the next few weeks.
Reports give you analytics and data visualization capabilities on how you use operations in Compass, how things are changing over time, and how your teams are performing.
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To view these reports, go to Jira Settings → Products, and select Reports (under Operations).<screenshot>
The types of reports for all on-call teams:
Category | Reports |
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Alerts |
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Notifications | Notification analytics (includes Notification analytics by user) |
On-call | |
Incoming call | |
Productivity |
While you have access to view reports of all on-call teams on the Jira site, you can switch to view reports of an individual on-call team through the drop-down list on the top right side of the page. How to view reports of all on-call teams
Reports of your on-call team
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The different categories of reports for an individual on-call team are:
Category | Reports |
|---|---|
Alerts | |
On-call | |
Productivity |
While viewing reports for an individual team, if you have Jira admin rights, you’ll get a shortcut to view reports of all on-call teams. Turn on the Switch to reports for all on-call teams option to view them.
This option allows you to easily switch between reports of an individual on-call team and all on-call teams.