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The types of reports for all on-call teams:
Category | Reports |
|---|---|
Alerts |
|
Notifications | Notification analytics (includes Notification analytics by user) |
On-call | Total on-call times per user |
Incoming call | Incoming call routing |
Productivity | User productivity analytics |
While you have access to view reports of all on-call teams on the Jira site, you can switch to view reports of an individual on-call team through the drop-down list on the top right side of the page. How to view reports of all on-call teams
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The different categories of reports for an individual on-call team are:
Category | Reports |
|---|---|
Alerts |
|
On-call |
|
Productivity |
|
While viewing reports for an individual team, if you have Jira admin rights, you’ll get a shortcut to view reports of all on-call teams. Turn on the Switch to reports for all on-call teams option to view them.
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