Integrate with Uptime Cloud Monitor

What does the integration offer?

Use Compass's Uptime Cloud Monitor Integration Integration to forward Uptime Cloud Monitor Integration alerts to Compass. Compass acts as a dispatcher for these alerts and determines the right people to notify based on on-call schedules, notifies via email, text messages (SMS), phone calls, and iOS and Android push notifications, and escalates alerts until the alert is acknowledged or closed.

How does the integration work?

When an alert is activated on Uptime Cloud Monitor Integration, an alert is created in Compass automatically through the integration.
When an alert is cleared on Uptime Cloud Monitor Integration, the alert is closed in Compass.

Set up the integration

Uptime Cloud Monitor is an API integration. Setting it up involves the following steps:

Add an Uptime Cloud Monitor integration in Compass
Configure the integration in Uptime Cloud Monitor

Add an Uptime Cloud Monitor integration

In this release, only incoming integrations are fully supported in the Standard plan, at a team level. To use outgoing integrations or the outgoing part of bidirectional integrations, upgrade to a higher subscription plan. There may be restrictions on how you can create and apply integration rules as well.

You can add this integration only from your team’s operations page. Adding an integration from your team’s operations page makes your team the owner of the integration. This means Compass only assigns the alerts received through this integration to your team.

To add an Uptime Cloud Monitor integration in Compass, complete the following steps:

Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “Uptime Cloud Monitor”.
On the next screen, enter a name for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
Select Continue.
The integration is saved at this point.
Expand the Steps to configure the integration section and copy the API key.
You will use this key while configuring the integration in Uptime Cloud Monitor later.
Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.

Configure the integration in Uptime Cloud Monitor

To configure the integration of Uptime Cloud Monitor with Compass, complete the following steps:

Go to Settings > Notification Settings.
Under Destinations, select Opsgenie.
Paste the API key into the field next to it.
Depending on the instance you’re using, fill in the Domain section.
Select Add and then Save.

Sample payload

JSON

{
  "alertid": 7236982,
  "create_time": "2014-02-05T13:03:52Z",
  "clear_time": null,
  "alert_text": "ogAPI Get 34: opsgenieDescription (Probe Health (min) 99.0% > 1.0%)",
  "tags": [
    "API",
    "OPS"
  ],
  "kind": "active",
  "alert_source": "probe",
  "details": [
    "description",
    "Additional Information",
    {
      "label": "ogAPI Get 34",
      "description": "ogAPI Get 34",
      "destination": "http://ec2-54x.us-west-2.compute.amazonaws.com:9000/v1/json/alert?customerKey=18sssssxxxxx-8877-6f3xxxxx332e&id=7fd13a5fxxxxxxx9-ca298a7af8c5",
      "frequency": "15",
      "type": "GET"
    }
  ]
}

Operations